Adding Developer Access
A quick guide on how to provide developer access to your box.
Last updated
A quick guide on how to provide developer access to your box.
Last updated
If you don't want someone to have access to your server, but you still want them to help you develop and have access to the server's files, GitHub is the safest and most secure application you could use.
We offer the installation of GitHub as an addon found in the "Services" tab under "View Available Addons" on your billing dashboard.
That being said:
keep your server and information safe and do not let anyone else have access to your billing portal. It contains all of your information, from your name to your payment method details, they also have full access to your servers and can do serious damage (like delete all the files!).
No one has access to adding authorized users from within your client billing portal, that option is disabled for security purposes.
If anyone logs in from an IP that is different from yours, your services will be suspended with suspicion of fraud, we protect you from attacks, even yourself!
If you have moved to a different location and attempt to log in, this will occur. Please submit a discord ticket so we can resolve the issue, it's quick and simple!
Go to your billing dashboard, then navigate to the "Services" tab and click "View Available Addons" on the left-hand menu.
To provide access to your developers or admins on your VPS or Dedicated Server via Remote Desktop, you only need to add them as users in your remote desktop.
Log in to your VPS or Dedicated Server and use the search tool on the remote desktop, search "Control Panel".
Go to "User Accounts"
Click on the next "User Accounts" setting
Locate and select "Manage another account" then "Add a user account"
The following panel will appear, enter the appropriate information for the new user's Username and a unique password for them to use when they log in, NOT the same as your VPS or Dedicated Server password.
Once the information is set, send the username, password, and password hint to your developer or admin so they can log in.
It is HIGHLY RECOMMENDED that you DO NOT give access to your dedicated server or VPS unless you 100% trust your developers or admins. We also DO NOT recommend giving them access to your files by setting up File Zilla on your servers!
